This policy explains the information collected through business inquiry forms and general website interactions.
When you submit a request, we may collect your name, business email, phone number, company, location, request type, and project notes. This information helps route your inquiry to the appropriate account support lane.
We use submitted information to respond to quote requests, clarify product categories, prepare account notes, and provide service follow-up. We may keep request details so recurring buyers do not need to repeat the same furniture standards or delivery constraints.
Information may be shared with internal account support, logistics, or supplier coordination teams when necessary to respond to a business request. We retain information only as needed for account service, legal, operational, and documentation purposes.
You may request updates to contact details or ask that nonessential inquiry notes be corrected. For urgent privacy questions, contact [email protected] with the subject line Privacy Request.